Privacy & Personal Data Commitment
This Privacy & Personal Data Commitment details how brand collects and uses the personal information our users have provide on our website, MatterTee.com. It also outlines what the available to you are regarding the use of your submitted personal information, and how you can access and update the said information.
1. Key Terms Explained
- Platform: Refers to the website [https://mattertee.com/] managed by MatterTee.
- Personal Data: Any piece of information that can identify an individual, whether on its own or when linked with other data in our possession.
- Usage Data: Automatically collected information during your visits to our site, such as time spent, pages visited, and interaction patterns.
- Cookies: Small files stored on your device to help us recognise returning users and personalise your browsing experience.
2. Information We Collect
We collect both personal and technical data, which may include:
- Your full name
- Email address
- Contact number
- Home or billing address, including postal code and city
- IP address and location data (if permitted)
- Browser type, operating system and device details
- Usage behaviour and site interactions
- Information shared via cookies or obtained from third parties such as social platforms, advertising partners, or public sources
This data may be used to deliver updates, promotions, or newsletters. If you prefer not to receive such communications, you may unsubscribe at any time.
3. Why We Collect Your Data
The information we gather enables us to:
Operate the Platform efficiently and improve performance
- Provide you with service-related notifications
- Enable interactive and personalised user experiences
- Offer timely customer support
- Analyse visitor behaviour for product development
- Detect and resolve technical problems
- Share marketing content and promotions relevant to your interests (unless you opt out)
4. Data Storage & Transfers
Your data may be processed or stored on servers outside of your home country. By using our Platform, you acknowledge and consent to such transfers, even if local data laws differ. Rest assured, we ensure all transfers comply with international security standards and privacy regulations.
5. When Data May Be Shared
We may disclose your data in the following circumstances:
- With Service Providers: Trusted third parties such as payment processors, logistics providers, or marketing platforms—strictly for the purposes we authorise and under confidentiality obligations.
- Legal Compliance: When required by law, regulation, or valid government request.
- Risk & Rights Protection: To safeguard our users, property, or rights when reasonably necessary.
- Business Restructuring: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.
6. Safeguards in Place
We take your data security seriously and apply comprehensive measures to prevent misuse, loss, or unauthorised access:
- Encrypted transmission using SSL/TLS
- Secured server infrastructure with access control
- Role-based access limitations for staff
- Routine security updates and patching
- Employee training on responsible data handling
7. Use of Third-Party Services
Some features may be operated with help from third parties. These include, but are not limited to, payment processing, traffic analysis, and online marketing. We only collaborate with partners who commit to complying with our data protection standards.
Website Analytics (Google Analytics):
Used to evaluate user traffic and behaviour. Opt-out is available here: https://tools.google.com/dlpage/gaoptout
Remarketing Tools (Google Ads & Facebook Ads):
We may use your visit data to display relevant ads across other platforms. Manage your preferences at:
8. Payment Handling
Payments made on our Platform are processed securely through trusted partners such as PayPal, Payoneer, and WorldFirst. We do not store any of your card or financial details on our servers. All payment information is handled according to each provider’s security standards.
9. External Website Links
Our Platform may feature links to third-party websites. We are not responsible for the content, security, or privacy practices of these external sites. We advise you to review their policies before interacting with them.
10. Policy for Underage Users
We do not knowingly collect data from individuals under the age of 18. If you are a parent or guardian and believe your child has submitted personal data to us, please contact us so we can remove the information promptly.
11. Amendments to This Policy
This Privacy Policy may be revised from time to time due to changes in regulations, technologies, or business operations. Updates will be posted on this page with the date of effect clearly stated. We encourage you to review this policy regularly to remain informed.
CONTACT INFORMATION:
Email: Office@MatterTee.com